Technical service and after-sales service commitment
We provide technical and after-sales services for the crane equipment we provide，Make the following commitment，Please supervise the implementation。
1、Our company has strong technical strength，The technical service department is composed of senior technical engineers，If you accept our company's bid，Our company will provide free technical support and comprehensive technical services。
2、Our company provides free training for users on how to use the product，And provide users with product usage、service、Technical information on maintenance and other aspects。
3、Our unit regularly conducts quality inspections on the demand side's site，Timely resolution of relevant technical issues。
4、Complete the product responsibilities specified in the product technical specifications specified in the contract，Fully meet the needs of users。
5、According to your requirements，We are responsible for the installation of the contracted equipment、debugging、The entire process of operation，And send engineering and technical personnel to the site to guide the operation。
6、Warranty period12Months，Within the product warranty period，Product quality issues caused by our manufacturing，We will be responsible for repairing or replacing it free of charge；And lifelong tracking service。
7、Equipment damage caused by non supplier responsibility，Our priority is to provide accessories and repair obligations。
8、Our company has a long-term obligation to provide equipment vulnerable parts at a discounted price。
9、Gantry craneIf there is a quality issue with the equipment，6Respond within hours，24Dispatch after-sales service personnel to the site within hours，Timely resolution of issues（Except for war、Outside of natural disasters）。
Our company has established a dedicated pre-sales and after-sales service team as well as an after-sales information network，The after-sales service personnel consist of experienced mechanical and electrical engineering technicians，Being able to immediately dispatch personnel to handle quality information received from users。Serve users during the warranty period，Provide discounted services beyond the warranty period。
Establish a dedicated after-sales service hotline： 400-086-9590
